Technical  Sales Support Engineer

Technical Sales Support Engineer

locationSkopje, Nordmazedonien
VeröffentlichtVeröffentlicht: vor 2 Wochen

Our client, very successful multinational company, global leader in Machinery Manufacturing and one of the most desirable employer, is looking for Technical Sales Support Engineer (Skopje/North Macedonia). We are looking for a specialist in technical sales area to support local sales team, but also to be adviser to customers. This position plays significant role in bridging between complex technical product and customer needs. We offer you a challenging and responsible task in a global organization. At this position, you have an excellent chance to use your skills and experience to build and develop something new for the future. Our client have a positive working environment and you get to work with professional colleagues and other stakeholders. Also, our client offer a strong platform for growth and innovation, environment that combines result-driven and respectful culture in an exceptional way

Your skills and abilities:

  • University degree in Engineering, preferably Mechanical Engineering
  • Minimum 3-5 years of experience in a technical role within the machinery manufacturing industry
  • Experience in a technical sales role is a plus
  • Fluent English speaker (B1/B2)
  • Knowledge of the SAP
  • Motivated and enthusiastic individual with the ability to work under stress
  • Ability to work in a team atmosphere
  • Ability to work in a multi-cultural and multi-language atmosphere
  • Strong interpersonal skills for effective collaboration with both technical and non-technical stakeholders
  • Readiness to travel with overnight stay

Your duties and responsibilities: T

  • echnical and commercial clarification of customer inquiries, orders and other needs
  • Offer tracking and customer consulting
  • Technical preparation of the necessary material requirements for repair requests and new machine projects
  • Customer care and advice (technical support) by telephone as well as personally on site
  • Technical/commercial support for field staff, service technicians, sales/site account managers, customer logistics staff (order processing), assistance in entering quotations/orders in the SAP system
  • Active support of the other departments in large projects and special applications
  • Tracking of delivery dates in coordination with Customer Logistic Team
  • Clarification of open invoice items with customers (in agreement with internal accounting/controlling)
  • Communication with the customer and FSE division management during the planning and coordination of personnel assignments at the customer
  • Market observation and reporting of competitor activities and pricing levels

rIf you have a strong desire to add value in company that is in a continued very expansive phase, company with innovative products and customer-focused service, then it is you we are looking for 101,982 preferably through our ISG career portal or via email